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KingCoolers
KingCoolers
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Commercial Refrigeration warranty

Warranty Policy / Warranty Coverage for Your Walk-in Cooler and Reach-in Cooler

 

Congratulations on your purchase of a walk-in cooler and reach-in cooler! We understand the importance of protecting your investment, which is why we provide comprehensive warranty coverage for various components of your cooling units. Below, you'll find details about the warranty coverage for each part:


  1. Walk-in Panels: Your walk-in panels are covered by a generous 5-year warranty from the date of purchase. This warranty ensures that your panels remain sturdy and reliable for years to come, providing you with peace of mind.
  2. Walk-in Doors: The doors of your walk-in cooler are essential for maintaining temperature consistency and accessibility. We offer a 3-year warranty on walk-in doors, ensuring that they function smoothly and securely throughout their lifespan.
  3. Parts: Various parts contribute to the functionality and convenience of your cooling units. Components such as hinges, hardware, door handles, door closers, thermometers, and other standard parts are covered by a 1-year warranty. If you have any specialized parts, please reach out to us for specific warranty details.
  4. Glass Doors: If your cooler includes glass doors, rest assured that they are covered by a 3-year warranty. We understand the importance of visibility and aesthetics in your business, and our warranty ensures that your glass doors remain clear, functional, and attractive.
  5. Compressors and Evaporators: The heart of any cooling system lies in its compressors and evaporators. These critical components are covered by a 1-year warranty from the date of purchase, ensuring optimal performance and reliability during the initial period of operation.


Please note that all warranty coverage begins from the date of purchase. If you encounter any issues or have questions regarding your warranty, our dedicated customer service team is here to assist you. We are committed to providing you with high-quality products and reliable support throughout the lifespan of your cooling units.

Thank you for choosing us as your partner in refrigeration solutions. We look forward to serving your cooling needs for years to come!

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